Telemate XII          
                                   
           

 

User Manual
1. EXTENSION TO EXTENSION CALL-INTERCOM  
  Telemate extension No s’range from 20-29 dial the extension no. directly to access the CALLED PARTY.  
     
2. EXTENSION CAMP ON-FLASH DIAL 4.  
2.1

If called extension is busy flash (press the cradle once) DIAL 4.
As soon as the busy extension user puts the phone down, the caller’s extension will ring. When the caller picks up the phone, the called extension will ring.

  
2.2
 If the called extension does not answer, repeat the procedure of dialing 4 and put the phone down. As soon as the called party replaces the handset after using the phone, the caller will get a ring and contact will be established.  
     
3. EXTENSION TO EXTENSION TRANSFER  
 

If you are talking to an incoming external call or if you have received an incoming call which has to be passed onto another extension, FLASH THE CRADLE ONCE. This will place the caller on music. Dial the desired extension no. if the extension picks up the phone convey the transfer and put the phone down, the caller will now be connected to the desired extension.

  
3.1
 TO RECALL A PARTY ON HOLD-FLASH AND DIAL 6.  
  If during the transfer the party at the other end does not respond, first FLASH and DIAL 6 to recall the party on hold.  
     
4. BREAK IN –FLASH AND DIAL 5.  
 

If you cannot get through to an extension which is busy continuously, you can BREAK IN by PRESSING THE CRADLE ONCE and dialing 5. This facility is available if programmed (see facility programming)

  
     
5. GROUP CALL PICK UP-DIAL 8.  
 

The feature allows you to pick up a ringing extension from any other extension. If you hear an unattended phone ringing DIAL 8. the call be received by you.

  
     
6. IMMEDIATE RING BACK FOR REPEAT CONVERSATION  
  To get connected to an extension to which you have to converse again, DIAL 6 and the extension No. will be dialed again.  
     
7. CONFERENCE  
 

One trunk and two extensions can converse simultaneously in a conference. Flash the CRADLE to place the calling trunk on HOLD. DIAL EXTENSION NO. Once connected to the extension conference can be established by flashing and DIALING1.
The party on trunk and two extensions are now in conference.

  
     
8. CONFERNCE BETWEEN THREE OR MORE EXTENSIONS.  
 

While talking to an extension you can call in a third extension by flashing and dialing the third extension. Once connected to the third ext. a three party conference can be established by flashing and DIALING 1. Similarly more extension can be called in a conference.

  
     
  TRUNK SELECT  
  DIAL 9 to access TRUNK NO.1 OR TRUNK NO.2 which over is free.  
  Dial 0 to access TRUNK NO.2 only.  
  TRUNK REDIAL: flash and Dial 3: to redial last no. dialed on trunk.  
 

TRUNK TOGGLE ON GETTING A CALL ON BUSY DEDICATED EXTENSON. On receiving a call on busy extension dedicated to a trunk the system will give a BEEP TONE to the extension. The extension user flash and DIAL 7 to receive a call on the other trunk. The previous caller goes on hold.

  
     
  TO DIVERT A CALL  
 

If you are in a meeting or sitting in some other room, you can divert your calls to the extension to which you will be available. Dial 5XX-YY.XX stands for your EXTENSION NO. And YY is the EXTENSION to which you are diverting the call. Diversion is available when programmed (see facility programming) for further diversion use the extension to which the call was diverted. For example:

  
     
  FIRST DIVERSION: EXT. 23 TO EXT 24 DIAL 523-24 from ext 23.  
     
  SECOND DIVERSION: EXT 23 TO EXT 25 from ext. 24-DIAL 523-25.  
  To make normal DIAL 52323 from extension 23 or 25.  
     
  FACILITY PROGRAMMING  
  Facility programming can be done only from EXTENSION 20  
  DIAL 40YXX  
 

Y is the EXTENSION NO. from 0 to 9
(The last digit of the extension no)

xx is the facility code.

The following facilities can be programmed for extensions using the codes indicated:

TRUNK ACCESS X=1
STD X=2
BREAK-IN X=4
EXECUTIVE X=8
DIVERSION X=16
DOOR PHONE X=32

  
 

EXAMPLE:
For assigning any facility simply add the CODE DIGITS.

If you want to give TRUNK ACCESS and STD to EXT 4, ADD 1 +2=3. 40 YXX=40403. DIAL 40403 and replace receiver.

If TRUNK ACCESS, STD, AND DIVERSION are desired EXT 8 add 1+2+16=19. 40YXX=40819 AND REPLACE RECEIVER.

  
     
  TO SET TRUNK CLASS OF SERVICE.  
  DIAL 41YXX.
Y=TRUNK LINE= 1 FOR TRUNK ONE.
Y=TRUNK LINE= 2FOR TRUNK TWO
XX=FACILITY CODE		  
     
  FACILITY CODE    
  DTMFF 1 DTMF FACILITY CONVERTS THE TRUNK INTO DIGITAL TRUNK WHICH CAN ACCEPT TONE DIALING.  
  DID 2 THE FACILITY ENABLES CALLERS FROM TOUCH TONE PHONES TO ACCES THE EXTENSION DIRECTLY BY DIALING THE TRUNK NO.  
  ANSWERING MACHINE 4 ACTIVATES ANSWERING FACILITY.  
  HOPPING 8 IF THE CALL RECEIVING EXT.IS NOT ATTENDED, THE CALLS ON THE BUSY EXTENSIONS WILL HOP TO THE NEXT EXTENSION.  
     

EXAMPLE FOR DTMF ON TRUNK 1 DIALS 41101 FOR DTMF AND ANSWERING MACHINE ON TRUNK 2, DIAL 41205 (ADD CODE 1+4)

  
     
  DESIGNATING EXTENSIONS FOR TRUNK:  
 

Trunk can be designated to any two extensions so that whenever a call comes on the trunk it rings on the programmed extension. If that extension is busy the call will go to the other designated extension. If both are busy and the trunk is not programmed for hopping, a BEEP would be given to the busy extension otherwise the trunk will hop to the next free extension.

  
 
DIAL 42YXX
Y=1 FOR FIRST TRUNK
Y=2FOR SECOND TRUNK
XIS THE EXTENSION NO.		  
     
  ABBREVIATED DIALING TO SAVE ABBREVIATED NO:  
 

DIAL 440XX, WHERE XX is the code ranging from 01== 14. After dialing the trunk no. which you want to save. Put the phone down and DIAL 440XX. Remember to note down the code assigned to the no.

  
  Example:  
 

if the last no. dialed is 438954. after the conversation if you wish to store this no. pick up the phone and DIAL 44001-this no. i.e. 438954 will be stored by dialing 01.

  
     
  To dial abbreviated nos. access the trunk then FLASHES AND DIAL THE CODE AGAINST WHICH NO. IS STORED.  
     
 

SAVE OUTGOING VOICE MESSAGE DIAL 43100. after dialing start recording your message. The message will be saved in the system. For example your outgoing message could be: I AM AVAILAABLE AT MY SITE OFFICE. PLEASE LEAVE YOUR MESSAGEE. Maximum outgoing message length is 12 SECS.

  
     
  PLAY BACK OUTGOING VOICE MESSAGE 43200  
     
  MESSAGE RECORD TIME SETTING 433XX. WHERE XX-CASSETTE ON TIME AS GIVEN BELOW.  
     
  XX=01=01 SECS. CASSETTE TIME
XX=02=20 SECS. CASSETTE ON TIME
XX=15=150 FOR MAX. TIME OF 150 SECS.
EG: FOR 30 SECS. RECORD TIME DIAL 43303
  
     
INSTALLATION INSTRUCTIONS
     

TeleMate is a user friendly small 2+10 line EPABX, designed & produced by MEGATECH COMMUNICATIONS PAKISTAN. This installation manual provides detailed instructions for installing the TeleMate-X11.

  
     

Please use this manual as a quick and handy reference tool for clarifying immediately any questions which may arise during the installation.

  
     
TeleMate has two important physical parts.  
     
1. Main Housing (consisting POWER SUPPLY, CPU &MDF)  
2. POWER SUPPLY ADAPTER.  
     
POWER SOURCE  
  Use an electrical outlet which provides power source VOLTAAGES 220 V PLUS MINUS 10%  
     
INSTALLATION ENVIRONMENT  
  Since environmental conditions greatly affect performance of the TeleMate, avoid installing it in the following locations.  
 

1= An area exposed to direct sunlight.
2=A place in the direct air stream of an air conditioner, heater or ventilator.
3= A place where there is poor ventilation.
4= An area where it might be splashed with water.
5=An area which is unstable.
6= A dusty location.
7= A location subject to undue vibration.
8= A place subject to sudden fluctuations in either temperature or humidity and supply voltage.

  
     
SPACE REQUIREMENTS  
  ** TeleMate MAINHOUSING overall size is 270mm* 200mm* 40mm.  
  ** Overall size of POWER SUPPLY ADAPTER IS 95 mm* 65mm* 65mm.  
     
HANDLING THE TeleMate  
  *** Never place heavy objects on it or subject it to shocks.  
  *** Insert the power plug fully into the electrical outlet.  
  *** Do not remove or open any cover while the TeleMate is communicating.  
  ** *Never unplug or turn OFF thee TeleMate while the TeleMatee is in operation.  
  *** When unplugging the power cord, do not pull on the cord grasp the plug and pull it out.  
  *** Never use inflammable aerosols or liquids near the TeleMate.  
  *** Never place vessel containing a liquid on thee TeleMate.  
  *** If the TeleMate produces smoke, becomes inordinately hot, or produces abnormal noises, turn it and then call your local TeleMate service representative (Dealer) immediately.
  
  *** Do not plug the TeleMate power adapter into the same power outlet being used for the other electrical equipment.  
     
INSTALLATION STEP BY STEP.  
     
REQUIRED TOOLS & ACESSORIES  
     
 

• Drill machine with drill chuck key
• Drill bits masonry
• Small hammer
• Screw drivers (Phillip head and flat head)
• Cut screws.
• Cut screws
• Wall plugs or wooden packing.

  
     
STEPS  
1. Choose a suitable location and height for fixing the TeleMate-X11, preferably near a power outlet board.  
2. Drill 3 holes 2 inches deep using drill bit as shown in fig.1-1,1-3.  
3. Hammer wall plugs or wooden pieces in these holes. (fig.1-2)  
4. Drive three cut screws in these holes till their heads remain out side the wall about 5mm.  
5. Now hang up the system on these screws and be sure that all three screws are plugged in the three mounting key holes of the system.
  
6. Open the MDF section and link up the telephones. (SEEFIG. 1-4)  
7. Check wiring of telephones physically in MDF. All wires should be fully tied.  
8. Place the ADAPTER properly near the system.  
9. Connect 9 way socket of adapter to 9 pin system plug.  
10. Switch OFF the power outlet of the board.  
11. Insert adapter power plug into the power outlet fully.  
12. Switch ON the power.. Check whether POWER LED of the system is ON or OFF.  
13. If POWER LED is ON, the system is ready to perform. If power LED is OFF, switch OFF the power and check (1) power outlet (2) power switch (3) power cable (4) connection of 9 way D-type plug and socket (5) system power led. If the system is still dead then replace ADAPTER.